Returns & Refunds
Most Cybersonic products are backed by our 30-day money-back guarantee. If you’re not completely satisfied, you have 30 days to return the product for a full refund of your purchase price, less shipping and handling, unless otherwise indicated. Please contact us prior to sending returns to confirm eligibility, verify correct return information, and to see if there is a simple solution to the problem.
All Cybersonic systems come with a 1 Year Limited Manufacturer’s Warranty. The Limited Warranty covers mechanical and/or electrical failures of the power system due to manufacturing defect. Under warranty terms and conditions, the system shall be repaired or replaced at the manufacturer’s discretion. Defective parts and proof of purchase must be submitted along with warranty claims. Please contact us before sending in warranty claims so we can assist in diagnosing the problem. This warranty does not cover:
* Brush heads
* Floss cartridges
* Damage caused by misuse, abuse, neglect or alterations
* Normal wear and tear, including chips, scratches, abrasions, discolorations or fading.
See Terms and Conditions for more details.
Lifetime Toothbrush Program
Most Cybersonic systems are eligible for lifetime protection under Amden’s Lifetime Toothbrush Program while the owner maintains an active brush replacement plan. See Terms and Conditions for more details.